A scrum master demands interpersonal skills.
Each good scrum master must cultivate interpersonal skills.
The development team must be a shark.
What sharks can teach us about continueous improvement.
Do not be a mad hatter agile shop!
A particular standard of care must be met if you want to get work done otherwise you are behaving like a mad hatter.
Treat people like people instead of resources.
I hate it when people are called 'resources' and this blog explains why.
Your job is to work with messy emotions.
How we handle emotions, including our own, impacts our leadership.