The biggest challenge in leading change is the ability of others to relinquish control. I talk about it this week.
As a scrum master, I should be a square peg in a round hole in a PMP class. What I discovered was a different way of looking at projects.
We need trust and people willing to do the work when things go wrong. This is a valuable lesson for business leaders.
Ed Wisniowski takes a look at Tiffani Bova's book "The Experience Mindset," and he has plenty to recommend.