People are individuals not resources.
Some people still insist that we call people resources which is wrong.
Management
That middle tier of organizations ensures that people are working and that leadership is happy with the result. It has gotten a bad name over the last 30 years.
Goodhart's Law is going to get you.
Setting a metric as a goal is going to make that metric worthless. This is the meaning of Goodhart's law.
A little empathy goes a long way.
Show empathy, it will make you a better leader.
The strenght of technology pros
Technology people are a different bread because they have to be.
A scrum master demands interpersonal skills.
Each good scrum master must cultivate interpersonal skills.