A scrum master demands interpersonal skills.
Each good scrum master must cultivate interpersonal skills.
Emotions
The irrational portion of the human experience shapes our perception of the world: joy, anger, despair, fear, and pleasure.
Treat people like people instead of resources.
I hate it when people are called 'resources' and this blog explains why.
Your job is to work with messy emotions.
How we handle emotions, including our own, impacts our leadership.
Dealing with scary stuff.
Learning how to deal with adversity. It is never easy.
When you lose a bet on your career
I was fired from a job. I just was not a fit.