Goodhart's Law is going to get you.
Setting a metric as a goal is going to make that metric worthless. This is the meaning of Goodhart's law.
Emotions
The irrational portion of the human experience shapes our perception of the world: joy, anger, despair, fear, and pleasure.
A little empathy goes a long way.
Show empathy, it will make you a better leader.
A scrum master demands interpersonal skills.
Each good scrum master must cultivate interpersonal skills.
Treat people like people instead of resources.
I hate it when people are called 'resources' and this blog explains why.
Your job is to work with messy emotions.
How we handle emotions, including our own, impacts our leadership.