Broken promises, particularly on remote work, are eroding trust between leaders and employees. Rebuilding it demands open communication, empathy, and prioritizing people over profit.
The old leadership styles are failing. It's time to dismantle authoritarian corporate structures and embrace collaborative, networked approaches that prioritize customer value and employee well-being over outdated power dynamics.
The shareholder value hypothesis has created fragile, profit-driven systems. It's time to prioritize customer delivery and resilience to fix self-inflicted wounds and create sustainable, sane businesses.
Software continues to consume the world, this essay argues that organizations must move beyond traditional "command and control" mindsets and embrace collaborative, agile approaches to effectively leverage the power of software and the emerging potential of artificial intelligence.