bloat

When things get too big.

EMail the enemy of a scrum master.

One of the biggest challenges for a scrum master is communications.  The scrum master sends e-mails, attends conference calls, and walks around attempting to understand how the sprint is going and what people

Product owner anti-patterns

Every scrum master must look for anti-patterns in how product owners do their jobs.  In a perfect world, the product owner and the scrum master are like siblings working toward the same goal.

Why do we treat customers like users

It was a big week in technology.  Microsoft had a massive press conference to promote its new operating system.  E3 had a big technological breakthrough which will lead to new products which I