Avoiding bad service and frustration

Nothing seems to kick off a spiral of rage faster than poor service.  I reason this happens for me so quickly because I spend a majority of my time acting as a therapist,

Hard Lessons

I do not know how to describe the last month other than a difficult slog.  In that time, I have learned some valuable lessons about myself and what type of leader I need

Never good enough.

The other night I was meeting with a potential client.  We discussed his needs and how our Sully® application could help him.  It was a very positive experience.  The interesting thing was listening

Dot Anything Goes

Anytime there is more choice for any good or service, it is considered a good development.  However, neuroscience is starting to prove that too many choices can lead to intellectual paralysis and bad

Bad Mythology

Sometimes you stumble on a blog that is so good you can’t help but share it.  This one comes from the Harvard Business Review.  Tony Schwartz talks about the four myths companies